Privacy Policy

Halal Gourmet Japan Operations Office (hereinafter referred to as "the Office") establishes this Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information on this website and smartphone application (hereinafter collectively referred to as "this Service").

Article 1 (Definition of Personal Information)

"Personal information" refers to "personal information" as defined in the Personal Information Protection Act, which is information about living individuals, including information that can identify specific individuals (personal identification information) such as names, dates of birth, addresses, telephone numbers, email addresses, facial photographs, voice data, fingerprints, and insurance numbers.

Article 2 (Methods of Collecting Personal Information)

The Office may obtain personal information when users provide information through membership registration, survey responses, or other methods. We may also collect information about users' transaction records and payments from partners (information providers, advertising distributors, etc.).

When using this Service, we may obtain cookies, location information, device information, etc. from users' devices (computers, smartphones, tablets, etc.). However, cookies alone cannot identify individuals unless users input their personal information.

Article 3 (Purposes of Using Personal Information)

The Office uses collected personal information for the following purposes:

• To provide and operate this Service
• To respond to inquiries from users (including identity verification)
• To provide information about new features, campaigns, etc. of this Service or related services
• To notify users of maintenance, important notices, etc.
• To respond to acts that violate the Terms of Use
• To support users in viewing, changing, or deleting their own registration information
• To bill for paid services
• For purposes incidental to the above purposes of use

The purposes of using technologies such as cookies are as follows:

• To prevent unauthorized use
• To display services and content suitable for users
• For access analysis and statistical analysis
• For effective advertising delivery

Article 4 (Changes to Purposes of Use)

The Office may change the purposes of use only to the extent that they are reasonably related to the purposes before the change. When there are changes, we will notify users by prescribed methods or announce them within this Service.

Article 5 (Retention Period of Personal Information)

The Office retains collected personal information only for the period necessary to achieve the purposes of use. After account deletion or a certain period of inactivity, we will appropriately delete or anonymize personal information.

Article 6 (Provision of Personal Information to Third Parties)

The Office will not provide personal information to third parties without user consent, except in the following cases:

• When required by law
• When necessary for the protection of life, body, or property and it is difficult to obtain the consent of the person
• When necessary for improving public health or promoting the sound development of children and it is difficult to obtain the consent of the person
• When it is necessary to cooperate with national or local government agencies and obtaining consent would interfere with the performance of duties
• When all of the following have been notified and announced, and reported to the Personal Information Protection Commission:
  • That third-party provision is included in the purposes of use
  • Data items to be provided
  • Means and methods of provision
  • That we will respond to requests to stop provision
  • Methods for receiving requests

However, the following cases are not considered third-party provision:

• Outsourcing of personal information accompanying business consignment
• Business succession accompanying mergers, etc.
• Joint use with specific parties where purposes of use, management responsibility, scope, etc. are specified

Furthermore, in this Service, user device information, etc. may be transmitted to third parties (external transmission services) authorized by the Office for the purpose of personalized advertising display and analysis. Although individuals cannot be identified by this information, devices and notifications may be identifiable.

Article 7 (Disclosure of Personal Information)

When requested by the user to disclose personal information, the Office will respond without delay. However, we may not disclose part or all of the information in the following cases (we will notify if we do not disclose):

• When there is a risk of harm to the life, body, or property of the person or a third party
• When there is a risk of significant interference with the Office's business operations
• When it would violate other laws and regulations

A handling fee of 1,000 yen per case may be charged for disclosure.

Article 8 (Correction and Deletion of Personal Information)

Users may request correction, addition, or deletion (hereinafter referred to as "correction, etc.") of their personal information held by the Office if there are errors. When the Office receives such a request, we will promptly conduct necessary investigations and corrections, and notify the user of the results.

Article 9 (Suspension of Use of Personal Information)

When a user requests suspension of use or deletion (hereinafter referred to as "suspension of use, etc.") due to reasons such as unauthorized acquisition or use outside the stated purposes, the Office will promptly conduct an investigation and take measures for suspension of use, etc. when deemed necessary.

When suspension of use requires significant costs or is difficult, alternative measures may be taken.

Article 10 (User Management of Cookies)

Users can refuse to receive cookies or display warnings when receiving them through browser settings. However, if cookies are disabled, some functions (such as pages after login) may become unavailable.

Article 11 (Security Management of Personal Information)

The Office implements appropriate security measures to prevent leakage, loss, or damage of personal information. We also provide appropriate supervision of employees who handle personal information and appropriate supervision of outsourcing partners.

Article 12 (Notes Regarding Overseas Users)

This Service is primarily intended for users in Japan, but is also accessible from overseas. For overseas users, personal information is handled in accordance with Japan's Personal Information Protection Act.

Article 13 (Changes to Privacy Policy)

The contents of this Policy may be changed without prior notice, except for matters stipulated by law. After changes, they will take effect when posted on this Service.

Article 14 (Contact Information)

For inquiries regarding this Policy, please contact the following:

• Operating Organization: Halal Gourmet Japan Operations Office
• Member Organizations: Moving Squad Co., Ltd., Food Diversity Co., Ltd.
• Email: info@halalgourmet.jp

Last Updated: April 1, 2025